General FAQs

Registration

• Can I change my starting corral?
• How do I update my estimated finish time?
• Can I change my race distance?
• How do I know if I am registered?

Cancellations / Refunds / Event Dates

• Can I request a refund?
• Can I Convert to Virtual or Defer?
• Can I transfer my registration to another runner?

Packet Pickup

• When and where is packet pickup happening?
• Can I have my bib mailed to me if I am already registered?
• What do I need to bring with me to packet pickup?

Course Rules

• Are walkers allowed on the course?
• Are strollers allowed on the course?
• Are music players, phones, GPS trackers or other personal electronics allowed on the course?

Course Time Requirements

• What is the course limit for the 5K?
• What is the course limit for the 10K?
• What is the course limit for the Half Marathon?

Course Maps

• Where can I find elevation profiles for the races?
• Where can I see course maps for the races?

Challenge Eligibility

• Where can I pick up my challenge medals?
• Do I need to mark anything special for my challenge during registration?
• What do I receive for completing the eligibility challenges?
• How will I know if I am eligible for a challenge?

Bibs

• How do I get my Race Bib?
• How do I find my bib number?

Shirts

• Can I change my shirt size?
• What are the shirt sizes?

Race Photos and Results

• Where can I find my race results?
• How are race times tracked?
• Where can I find the photos taken during the race?

Gear Check

• What if I forgot to pick up my gear bag after the race?
• What do I do if I lose something on race day?
• Where should I store my stuff on race day?

Hydration

• Are hydration packs allowed on the course?
• What is available to me at all water stops?

Race Weekend Transportation

• How do I get to the start line by public transportation, busing or car?

Run for a Charity

• Can I register through a charity?

Sponsors

• Who are the sponsors of the race?